Heartcore, Inc.

Who we are

Industry leader with the largest CMS market share in Japan

Since its establishment in 2009, HeartCore has been growing steadily, with HeartCore CMS/CXM as its core product.
One of the reasons why our products are used by so many customers is that we are always listening to our customers’ needs and spare no effort to improve products’ functionality.
Our goal is to make customers’ happy, therefore we do not focus on profit and provide customer support that goes beyond the price they paid for our services.
We solved the problems of old products with the awareness of always being ahead of the times.
HeartCore CMS/CXM, which covers a wide range of elements required for companies to create websites, has been introduced by more than 510 companies in Japan.

Keeping an eye on the future in the ever-changing IT industry

The speed of technological innovation in the IT industry is extremely fast.
In response to this, we have released a series of products that could become the standard for the next generation, including HeartCore Robo, an RPA tool that helps to reform the way we work.
We will continue to grow to become a company that can change Japan by developing products that meet the needs of the times.

Focusing on creating a comfortable working environment for employees

Facilitating communication among employees is a key point for us, that is why several times a year we hold office parties that employees can casually attend. At HeartCore, employees share information and communicate with each other regardless of their position in the company.
In addition, we encourage employees to attend a wide variety of seminars and provide support such as a reward system for acquiring qualifications.
These are examples of how we applied our CEO’s desire for all employees live their lives with dreams. HeartCore supports employees who are striving to become the people they want to be.

Our mission

to make our clients happy and smiling.

Even just ten years ago, the world we live in today would have been unimaginable. People now carry smartphones 24 hours a day, allowing them to flexibly switch between online and offline activities such as shopping, watching videos, and interacting with friends, depending on the situation and mood.

In times like these, companies must strive to create an outstanding client or customer experience. It is not only enough to provide high-quality products and services to satisfy customers. The process of comparing and purchasing products must be exciting, and the products must be enjoyable and satisfying to use. This type of experience is what the customers expect from businesses.

Our mission is to make our clients happy and smiling. We work with the aim of a joyful future in which technology is firmly rooted in our daily lives. We assist organisations of various industries and business categories in creating the best digital experience possible by actively embracing and combining the most advanced digital technology into their products.

Our services/products

We support Digital Transformation (DX) through various solutions.

We are involved in the development, sales, and maintenance of:

• CMS (content management) and CXM (customer experience management) using digital marketing technology
• RPA (robotics process automation)
• 3D-VR photography (Matterport) and original service VR360

As well as in the sales and maintenance of:

• process mining solutions “myInvenio” and “Apromore”
• task mining solution “CONTROLIO”

Skills

Our engineering team

What projects/services is your engineering team working on?

DX team

Data analysis and proposals using process mining tools that enable continuous improvement of business processes.

CX team

Development of RPA robots based on clients’ requirements.
Development of functions for a service that can convert 3D camera data into digital content.
Development and maintenance of our own CMS solution.

What technologies are you using?

Cloud services and VR.

What type of engineers work at your company? What is their job content?

Product developer: Improving functions, fixing bugs, as well as developing in-house products, etc.
Project manager: Project management (requirements definition, budget management and adjustment, staff management, task management, etc.)
Support engineer: Responding to inquiries from customers, testing, etc.
Programmer: website coding (EC, etc.), database construction, etc.

Do you plan on using any new technologies in the future?

We will continue to adapt the latest technology to meet the demands of the time period.

If you do, please tell us the details!

CX business

We will continue to contribute to corporate web strategy by providing a digital experience platform centered on HeartCore CMS (Content Management System), a software that improves the efficiency of website management and operation.

DX business

By visualizing corporate business processes and PC operation history, and providing software to automate routine tasks and improve overall business efficiency, we will contribute to the promotion of corporate work style reform.

Our corporate culture

Our company fosters an environment where people may freely express themselves, regardless of seniority.
There is no resistance in taking on new challenges, and if we make a mistake or fail, we capitalize on it, focus on our strategy and take the necessary actions to correct it.
There are many opportunities for young people to have responsibilities and improve their perspectives. We provide an environment in which everyone can challenge themselves by taking part to new projects businesses, and experience personal growth.
In addition, our members can work freely and find a good balance between private and work life.

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